U.S. Court in Texas Orders CMS to Recalculate UnitedHealthcare Plans’ MA Star Rating for Improperly Lowering Call Center Score
- December 06, 2024
The Centers for Medicare & Medicaid Services (CMS) must recalculate and republish a group of UnitedHealthcare Benefits of Texas Inc. health plans’ Medicare Advantage (MA) star ratings because the agency improperly dropped their call center performance score, the U.S. District Court for the Eastern District of Texas held November 22.
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