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December 2022    Volume 3 Issue 12
Health Law Connections

Regulatory Failure—Are Regulators Contributing to the 'Chaos' at Retail Pharmacies?

AHLA thanks the leaders of the Life Sciences Practice Group for contributing this feature article.
  • December 01, 2022
  • Marc Wagner , BakerHostetler
  • Lee Rosebush , BakerHostetler
  • Frank Palumbo , BakerHostetler
Pharmacies

Contrary to some public perception, retail pharmacists have never just counted pills. Now more than ever, a retail pharmacist’s daily tasks are far removed from the traditional notion of retail pharmacy. Pharmacists are the quarterbacks of the retail pharmacy operation—verifying the accuracy of prescriptions, contacting insurance companies, counseling patients, engaging in Medication Therapy Management (MTM), and administering immunizations—all while ensuring patient safety. General concerns over how to balance all these tasks during the workday and the COVID-19 pandemic highlighted difficulties hiring and retaining frontline workers, especially in retail pharmacy. Several states have been working to address these challenges through workgroups, rules, and enforcement actions.

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