Frequently Asked Questions - Member Concierge Program

Program Overview

What is the Member Concierge Program (MCP) and who is eligible?
The MCP provides tailored support and service to designated contacts for firms, companies, organizations, and agencies (Groups) with 25 or more members on a consolidated billing plan. Groups meeting this threshold are automatically enrolled.

What are the benefits of the MCP?
As part of the MCP you have access to a dedicated Member Concierge who will provide personalized solutions and suggestions for increasing AHLA engagement, including professional development opportunities and keeping up with the latest education and training in health law. Other benefits include: 

• Receiving regular reports about member engagement and benefit usage for your Group
• Gaining access to a dedicated portal with tailored AHLA resources and beenfits, membership information, events calendar, and FAQs
• Confirming participation levels of those in your Group and sharing opporutnities for involvement

While the Association’s Member Services team will continue to handle day-to-day questions, the Member Concierge can facilitate connections to other AHLA departments and staff when needed.

Consolidated Group Billing

Is there a grace period for members included in a consolidated group bill program?
There is a two-week grace period on memberships.

When adding a new member, what information is needed to set up the new membership?
Please provide full name, address, business phone number, email address, and bar number (when appropriate.)

When a member is removed from the consolidated group bill, can we replace the member that left?
Yes, we would prorate dues for the new member to match your group’s billing expiration. The member who leaves takes their AHLA membership with them, as it is individual, portable, and connected to each person.  AHLA bylaws prevent us from moving remaining months of membership from one person to another. You can add additional members at any time.

Can a new member be included on the group bill if they have not passed their bar?
Yes, absolutely. AHLA welcomes any and all health law professionals – whether they are a health lawyer, compliance or privacy officer, paralegal, or in-house counsel.

If a new member joins prior to the group’s expiration, will the membership be prorated?
Yes, we are able to prorate the individual’s dues to match your group’s expiration date.

How do I update my roster?
These instructions will take you through the steps to update your roster and create your renewal Invoice.

What are the membership levels?
Please visit our Member Benefits and Pricing page for more information.

Membership and Dues Model

The Association is committed to be an inclusive organization that welcomes health lawyers and health law professionals. AHLA’s membership model provides for a choice in benefits, and each member is empowered to select the content, services, and products that best meet their professional needs and provides the greatest value. For more information, please visit our Frequently Asked Questions - Membership Model.